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Frequently Asked Questions

What isn't allowed as a custom video? 

NO Girlfriend requests 

NO "Not Safe For Work" requests (i.e nudity / pornographic content)

NO feet/foot requests

NO fetish mining requests

NO requests that are offensive (i.e. of a racist nature/depict suffering etc)


These will be instantly rejected and your email address may be blocked.


If you are unsure if your video idea falls into the "not allowed" category then please use the contact form to send us a message to double check. A good rule of thumb is that anything uploaded on WhisperAudios ASMR YouTube channel will normally be approved.


What happens if you reject my custom video idea?

Sometimes this will happen, either your video falls under the "what isn't allowed" category, or your video idea is beyond our capabilities at this time. If this happens, we will work with you to try and find a suitable alternative idea, should you wish. 


Do you offer refunds?

Unfortunately, once your video has been made, we cannot provide a refund. Please see our terms and conditions for more information. If it has been more than 4 weeks and we still have not made your video request, then you are entitled to a full refund. 

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